Privacy Policy

1. Data controller

Stick'it Ayadi Dufaux
4 Tertre Street
2000 Neuchâtel – Switzerland
Email: stickit.ne@gmail.com
(hereinafter “Stick'it”, “we” or “our”)
Stick'it is responsible for the processing of personal data collected via the
stick1t.ch website, email exchanges or any other communication channel
associated with its business activities.

2. Data collected

We only collect the data necessary to provide our
services, namely:
- Identification data: surname, first name, address, telephone number, e-mail.
- Order and payment data: products purchased, payment method,
invoices.
- Visual data: graphic or visual files transmitted for design
of stickers.
- Technical data: information from the use of the site (IP address,
device type, essential cookies).
No sensitive data (within the meaning of the nLPD, art. 5 let. c) is collected nor
treated.

3. Purposes of processing

The data is processed exclusively for:
- execution and management of orders,
- invoicing and accounting,
- communication with customers,
- improving the site and customer service,
- compliance with Swiss legal obligations (e.g. accounting retention).
No automated decision within the meaning of the nLPD is taken on the basis of these
data.

4. Communication of data to third parties

Data may be transmitted to strictly authorized service providers.
necessary for the execution of the contract:
- Payment services (Twint, banks, card providers),
- Carriers or postal services,
- IT hosts (site hosting, file backup).
These partners are located in Switzerland or in the European Union and
guarantee a level of protection equivalent to the nLPD.
No data is sold, rented or transmitted to third parties for any purpose.
advertising.

5. Retention period

The data is stored:
- For the duration necessary for the execution of the contract,
- Then archived for 10 years to meet accounting obligations and
tax (art. 958f CO).
Visual files transmitted by the seller are deleted upon request or at
no later than 12 months after delivery of the product, unless expressly consented to
a reuse.

7. Data security

Stick'it applies appropriate technical and organizational measures to
protect data from loss, unauthorized access, disclosure or
modification.
Access to data is limited to those persons strictly necessary for their
treatment.

8. Cookies and analysis tools

The stick1t.ch website only uses cookies essential to its operation.
(eg. shopping cart, user session).
No advertising tracking or profiling tools are implemented.

The user can configure his browser to refuse cookies, but
some functions of the site may then be limited.

9. Rights of data subjects

In accordance with the nLPD, any data subject has the following rights:
- Right of access to one's data,
- Right of rectification,
- Right to erasure (within legal limits),
- Right to object or withdraw consent,
- Right to data portability where applicable.
Requests should be addressed to:
Email: stickit.ne@gmail.com
Stick'it generally responds within 30 days.

10. Transfer abroad

Data is only transferred outside Switzerland or the EU if the country
concerned guarantees an adequate level of protection recognized by the Officer
Federal Data Protection and Information Commissioner (FDPIC).
No transfer to high-risk countries takes place without the explicit consent of the
customer.

11. Modifications

This policy may be updated to comply with changing
legislation or the site.
The version in force is the one published on stick1t.ch at the time of the
order.

12. Contact and recourse

For any questions regarding data protection:
Email: stickit.ne@gmail.com
Address: Rue du Tertre 4, 2000 Neuchâtel, Switzerland
In the event of disagreement, the person concerned may contact the Federal Commissioner
to data protection and transparency (PFPDT).